Live Chat for Chatfuel

Live Chat for Chatfuel allows your users to start the conversation with your page admin using your Facebook bot.

Create Live Chat

Add a card with “Live Chat” plugin.

Start Message: When the user wants to start the chat session with the human team, this block acts as an interface between the bot manager and the user.
Both the bot manager and user can stop the chat at any time, this chatbot will not answer user request while this chat is stopped. 
To stop the chat, click on the “Stop Chat” button.

Stop Message: This message is shown when the bot manager or user clicks on the “Stop Chat” button.

Chat Timeout: When the user starts the chat and does not stop it by themselves, the bot will wait for some time until the user responds.
Later the time runs out it automatically stop the chat session and the next user’s input will be recognized by the AI.

Check on “Receive notification in admin’s messenger when a new chat session is started” to receive the notification when the new chat session is started.

REF Parameter in ManyChat

Based on the REF value, you can arrange the chatbot to start the chat from a specific thread ( Message )

REF parameters are a powerful marketing tool, which allows you to create multiple entry points to your bot and more.

Ref parameter can be used for many purposes, such as tracking different links placed in different channels or tying a Messenger user to a session or account in an external app.

 You can even use it to direct the user to specific content or features available within the bot.

Setup Direct Link with Ref Parameter:

Messenger Ref URL‘ is an easy way to forward users to your page Messenger without any problem.

To create new ‘Messenger Ref URL’

Growth Tools –> Click on “New Growth Tool”

From the Growth Tools, Select “Messenger Ref URL

Edit the Opt-in Message in ‘Opt-In Actions‘ tab

Save the changes and “Publish”.

Now fill ‘Custom Ref Parameter‘ field in ‘Setup‘ tab and Save changes

You can copy ‘ Messenger Ref URL’ by clicking on Copy URL to Clipboard option.

REF Parameter in Chatfuel

Based on the REF value, you can arrange the chatbot to start the chat from a specific thread ( Message )

REF parameters are a powerful marketing tool, which allows you to create multiple entry points to your bot and more.

Ref parameter can be used for many purposes, such as tracking different links placed in different channels or tying a Messenger user to a session or account in an external app.

 You can even use it to direct the user to specific content or features available within the bot.

Ref parameter with m.me link looks like:

http://m.me/<PAGE_ID>?ref=<REF_PARAM>

By default, if Ref Attribute is not used the bot starts from welcome message.

From plugin settings ->  ref=”hello”   

From all the pages the message will start from -> m.m/pageurl?ref=hello

Setup Direct Link with Ref Parameter:

Parameter name that you set will also be saved to the {{ref}} user attribute, which will further allow the bot to customize flow or send broadcasts to the users who joined using a particular source.

Click on the “Link” to lead this block with REF Parameter.

Link” to set up, use ref parameter to allow users to start a chat session with the bot from this block and click on “Done“.


Link will be displayed only if the bot is connected to a page.

How to Install/Setup Facebook Pixel

To create a Business Manager Account

Enter the URL – “business.facebook.com

Click “Create Account

While creating your Business Manager Account, you need to specify your business name.

Click “Continue

Create your business profile by providing the name and email address that you would like to use for your Business Manager.

Click “Finish

Create a Facebook pixel.

Click “Create a Pixel

Now create a Facebook pixel, by setting up a pixel name.

Facebook receives information from your websites such as page views and button clicks, which helps you to build more effective adds.

Click “Create

After completing all the steps, a Facebook pixel is created.

Now you’re almost done and can setup your Facebook pixel by placing the pixel code in your website header.

Click “View Setup Instructions

Select a method to setup your Facebook pixel.

Select “Manually install the code yourself

Copy and paste the entire pixel code at the bottom of the header section,just above the </head> tag. 

Click “Continue

Process to setup pixel code in your website.

Dashboard -> Apperanace -> Editor

Theme Files -> Theme Header

Position to Place the Code:

<html>
<head>
<script>.......</script>
insert your pixel code here
</head>

When the theme plugin is updated the pixel code will be erased.

Make sure that you create a child theme to copy the pixel code.

Click “Update File

How to Create a Facebook Group

Facebook Groups helps to build a business community with your clients and social sharing to generate leads to your business.

Groups are a great source of immediate feedback that you receive will be extremely valuable.

You can build trust by providing value like sharing your experiences, answering questions and simply providing the community can all help strengthen the relationship of your business.

Creating a Facebook Group:

Click on the down arrow mark in the top right of Facebook and select Create Group.

Enter the Group Name, add Group Members and then select the privacy settings for your group.

Click “Create”

How to Create a Facebook Group

You will be directed to your Facebook Group after completing the following steps.

How to Create a Facebook Group

To archive a Group:

From your News Feed,

Click on Groups in the left menu and select your group.

Click on More below the cover photo.

Select “Archive Group

Click Confirm.

Where to Add Custom CSS Code in WordPress Websites

The CSS changes are tied in with your theme.

If you change to a new theme, your custom CSS styles will no longer be active and if you change back to your previous theme, they will once again be there.

To add CSS Code on your WordPress website.

Appearance -> Customise

Select the option “Additional CSS”

Add CSS Code in the text field and click on “Publish”

How to Create a Facebook Page

Creating a Facebook page can expose your business and find new customers.

Can generate leads for the growth of the business with low marketing expenses.

Facebook page owners can use their pages to drive traffic to their websites.

Creating a Facebook Page:

Go to Facebook.com/pages/create

Choose the type of the page, you want to create and click on “Get Started”.

Here I’m creating a Business Page.

How to Create a Facebook Page

Enter the Business or Brand Name and click on “Continue”.

How to Create a Facebook Page

Now Add the Profile Picture and Cover Image for the Page.

How to Create a Facebook Page

You will be directed to your Facebook page after completing the following steps.

How to Create a Facebook Page

Create a Username

Username is to set up your vanity URL for your Facebook Page.

Click “Create Username”

How to Create a Facebook Page

Now the username is successfully created for the Facebook Page.

How to Create a Facebook Page

How to Create a Child Theme in WordPress

By using a child theme the modifications will not be deleted if your parent theme gets updated.

Using a child theme can speed up development time, is the safest way and highly recommended.

Creating a Child Theme

First, open /wp-content/themes/ in your WordPress installation folder.

Select the parent theme for which you want to create a child theme.

Here I’m creating a child theme for “Twenty Seventeen”.

Create a new folder for your child theme, give any name and save it.

Open a text editor and paste this code:

Save this file as style.css in the child theme folder you just created.

/*
 Theme Name:   WPB Child Theme
 Theme URI:    http://www.holithemes.com/
 Description:  A Twenty Seventeen child theme 
 Author:       Holithemes
 Author URI:   http://www.holithemes.com
 Template:     twentyseventeen
 Version:      1.0.0
*/
 
@import url("../twentyseventeen/style.css");

To check the Child Theme

Appearance -> Themes

Now you will see WPB Child Theme. Click the “Activate” button to start using the child theme on your site.

Bot Cloning in ManyChat

Clone is the easy way to link accounts to your bot’s.

Duplicates the chatbot and assign the same features to another page.

Cloning is the way to transfer your content to another page, the data can be accessed by both the chatbots.

Bot Cloning

Settings -> Clone to Another Bot

Click “Clone This Bot”

Bot Cloning in ManyChat

Select the another page to clone the bot and click on “Clone” 

While Cloning all the features can be cloned except the growth tools.

Bot Cloning in ManyChat

Now, it’s all set for cloning the bot to another page.

Click “Clone Now”

Bot Cloning in ManyChat

Your bot is cloned successfully to another page. Can view the cloned bot by clicking on “Go To This Bot”

Bot Cloning in ManyChat

How to use Keywords in ManyChat Chatbot

Keywords allow to automate conversations into your bot and keep in touch with your Subscribers.

Based on the keywords, AI helps your bot to reply to the messages sent by the users.

Create Keywords

Automation -> Keywords

How to use Keywords in ManyChat Chatbot

Create a “New Rule

There are 3 rules to set up a keyword, Select the rule and enter the text.

Click on “Create Keyword

Add an Automatic Reply to a Keyword

There are 2 ways to generate a reply to a keyword.

You can create an automated message to a certain Keyword -> “Create New Reply”

Or Click “Select Existing” to choose the message from the flow.

Can also assign multiple Keywords to one Rule, By separating keywords with commas.

You can also attach additional actions to the Keyword, by clicking on “+Action

How to use Keywords in ManyChat Chatbot
How to use Keywords in ManyChat Chatbot