Default Answer is like a homepage for your bot users.
This block is shown when a user sends any message that is not recognized by the “AI Setup”.
Click “Default answer” block and change the text of the default answer.
The default answer from a user to any input doesn’t have to be the same in the Default answer block.
You can set up a random default answer by placing it into the Default answer block.
Click on “Go To Block” in the cards field.
Switch on the “Random” to toggle, so that several blocks are set up to which the user will be redirected.
Now if the user’s input is not recognized by AI, it will be directed to a random block with a default answer.