WhatsApp Business is meant for small business to connect with the customers all around the world.
WhatsApp Business has launched a free to download Android App for small business and provides a platform for businesses to interact with their customers easily.
More than 1 Billion people use WhatsApp to keep in touch with family and friends, anywhere and anytime.
It offers simple, secure, reliable messages and calling all around the world.
Users feel more comfortable to use WhatsApp.
People can continue using WhatsApp
WhatsApp Business App Features
Smart Messaging Tools:
- Greeting Messages – Greeting messages to introduce customers to your business.
- Quick Replies – Save and reuse the used messages, easily answers the frequently asked questions.
- Away Messages – Let your customers know that you are not available. Set profile as busy, offline. An automated message is generated when you are offline.
Helps the customers to get some additional information such as email or store address, website or some other information regarding the business.
WhatsApp Business allows you to add the information about the company, website, email, address and includes the business name.
People can easily identify the information when they look at your profile.
Review simple metrics to see the number of messages sent, delivered and read.
Through WhatsApp Web, the messages can be sent and received from the desktop. More accessible customer support. Although all the features are not available like Mobile App labeling.
You will be listed as a Business Account and people will know that they’re talking to a business holder.
Moreover, some businesses will have Confirmed Accounts, the account phone number must match the business phone number then the account will be confirmed.
A business account has a Gray question mark badge in its profile.